Brand Update : Is Titan's re-positioning worth it ?

The recent campaign of Titan featuring the "farewell to the professor" was very well received by the audience. Across the media, there are columns talking about the brand rediscovering the joy of gifting. As we know that the brand exploded into the market as the perfect gift that you can give to others. 

Watch the ad here : Titan Prof 

Although the theme of students spontaneously singing in the class is a not a new idea ( remember Airtel's HFZ campaign), the execution of the ad was perfect.The re-introduction of the signature tune was also well appreciated and brought in some nostalgic memories about the brand.

The interesting question is- if reports to be believed that Titan has truly rediscovered the Joy of Gifting, then what happened to 'Be More' positioning ?

In the TVC, the tagline of Titan is shown as " The Joy of Gifting" . So one can safely assume that the brand has re-positioned to its old platform based on gifting. 

I initially thought that the campaign which began during Christmas was just for the occasion but news report suggest otherwise.

Was it a right move to discard the Be More campaign ??

Be More campaign which was heavily promoted using Aamir Khan was a good proposition and matched the premium positioning of Titan. Aamir also fitted perfectly in the entire positioning campaign. After building up so much over the positioning, I think it was unwise for the brand to ditch a positioning for which it has invested so much. 

Regarding the gifting proposition, although it had helped Titan to gain a prominent position in the Indian watch market in the past, has lost its novelty.

Be More was a powerful platform which offered the brand lot of scope for creatives and also had helped to connect the brand to a higher order attribute . From that higher order attribute, the brand had slide down to a object that can be gifted. 

While 'Be More' campaign clearly talked about the user - that the user of Titan is one who wanted to grow, suddenly one finds that the brand stopped talking about the user and started talking about the object. Brands investing so much in building a positioning and then ignoring it for no reason has now become a common feature which will hurt the brand in the long-term.

Brand Update : Choclairs says " Fruit of patience is Chocolate"

After the rebranding of Echlairs to Choclairs, Cadburys has launched another tvc for the brand. This time, within a short span, the brand changed its focus to the chocolate part. In the rebranding campaign, Choclairs was giving the message that Choclairs will not stick in the mouth. This time the brand is focusing on the chocolaty core of the product.

Watch the ad here : Choclairs Ummm

The ad is just ordinary and the theme is nothing new. The theme of sudden burst of activity after consuming chocolate has been used plenty of times ( for example Tic Tac) . Even in the execution also, there is no novelty. I would pass it as an ordinary ad with no wow factor. The brand now adopts the tagline " Sabar ka Phal Choclate Hota Hain " roughly translated to " Fruit of patience is chocolate " which is the parody of " Fruit of patience is sweet". The idea is good but when it got executed, the freshness was lost.

I think that to bring in humor, the brand somehow has messed up the whole plot. The exaggeration also spoils the entire ad. Since its Cadburys one expects a certain level of class in ads which was surely missing in the current tvc.

Kwiknic : Freedom from Tobacco

Brand : Kwiknic
Company : ITC

Brand Analysis Count : # 538

Kwiknic is an interesting brand. A nicotine replacement therapy brand from India's leading cigarette maker . Its a paradox of sorts - India's largest cigarette maker promoting a product that helps you break free from tobacco. So at one end, ITC is encouraging people to smoke and then helping them to quit smoking - marketing has come to a full circle.

Sarcasm apart, the business angle is that the nicotine gum market although small is growing at 45% per annum. The market was estimated at around Rs 20 crore in 2013 ( source ET, Business Standard). So it makes perfect sense to launch a product in a market where there is a huge market for cigarettes.Also the increasing demarketing done by NGOs and Governments also ensure that this product category is bound to grow.

Before the launch of Kwiknic, there were other players also . The main players in the nicotine gum category are : Nicorette by Johnson & Johnson

Nicotex and Nicogum by Cipla.

ITC is trying to leverage the distribution strength to push the product to the consumers. 

What is interesting about the brand is the promotion strategy . The product is used as a tool to reduce dependency of tobacco. So one expects the brand to talk about the harm that tobacco causes with graphic details of cancer and other ailments. But surprisingly Kwiknic chose to use humor to communicate the brand's message. 

The brand also has taken a very different approach to addressing the addiction issues. Rather than scaring the people with gory details of diseases, the brand chose a lighter humorous situations to drive home the point.

Watch the ads here : Kwiknic Hospital ; Kwiknic marriage

One of the advantages of using such an approach is that it takes the seriousness or taboo out of the brand. Consumers may not feel inhibited to buy this product because it is not projected as an addiction therapy. One downside is that it is risky to take the seriousness out of the product so the effectiveness of the product may be doubted.

The ads are hilarious, repeatedly watchable and hence would help the brand in building awareness. Its also interesting to note that Kwiknic talks about freedom from chewing tobacco and not smoking.

Related brand : Nicorette

How psychology drove some of 2013’s Top 10 videos to the top

YouTube recently revealed the top ten viral videos of 2013. Since marketing videos are my business, here is a critique four of them to give you an idea of how the psychology of sharing helped them reach the top. 

#4 Miley Cyrus - Wrecking Ball (Chatroulette Version) by Steve Kardynal

• Humor

This takes Tom Cruise dancing in his underwear in Risky Business to a whole new level. The scraggly beard and super tight tighty whities send us over the top as he gyrates on the couch and hangs from an inflatable wrecking ball. And singing along to Miley Cyrus is way funnier than to Bob Seger. Hilarious.

• Public

The raw authenticity from the guy’s webcam makes us feel like we’ve accidentally dropped in on the wrong conference call – very wrong. And seeing real people in the left pane experiencing the video lends credibility; just like a sit-com laugh-track, their laughter causes us to laugh. 

• Unexpectedness

Seeing a grown man dancing in his underwear, licking a hammer and swinging on a rubber ball hanging from a rope is shocking, to say the least.

#6 Volvo Trucks “Live test” 

• Awe

A guy (an old guy at that!) doing the splits between two large semi trucks travelling backwards is highly unusual, dangerous, and awesome. While it may have been faked (even though the makers swear it isn’t), the drama that Volvo manufactured is real. Judging from the comments, it was faked but that didn’t seem to stop millions from sharing it.

• Celebrity

Unfortunately for Volvo, I’m afraid using Jean-Claude Van Damme for this spectacle discounts the possibility that it’s real. How old is the guy anyway? Using someone more nimble, such as an acrobat from Cirque du Soleil, might have made it more believable. Plus, he’s been out of circulation for so long I don’t think his inclusion provides much of a boost. 

• Unexpectedness

For those who think such a stunt is possible, this is truly mind-blowing. People might examine it for evidence of a green screen down the road. But the immediate impact is truly incredible. 

Additional note: Given that this video is from a major truck manufacturer, the virality was most likely boosted with advertising. The company doesn’t give any stats on how much money they spent to promote it so we don’t know for sure how viral it really was. Perhaps a small budget was devoted to get the word out then it took off on it’s own.

#7 YOLO (feat. Adam Levine & Kendrick Lamar)

• Celebrity

Adam Levine and Kendrick Lamar are both serious A-list musical talent so we sit up and take notice. We wouldn’t love this video nearly as much as we do were it not for the performers who deliver it.

• Humor

Wearing ear protection in a nightclub is just the beginning of a hysterical poke at trying to curb youthful indiscretion. Don’t ever travel, just live in a titanium bomb shelter. In fact, make a titanium suit in case a piano falls on you. Great stuff.

• Tastemakers

Adam Levine, Kendrick Lamar, and Andy Samberg likely aided the initial distribution using their own social networks. And it originally aired on Saturday Night Live so millions saw it before it hit the web.

• Unexpectedness

Adam Levine and Kendrick Lamar advising young adults to be careful is just as unexpected (and funny) as Christopher Walken needing to hear more cowbell.

#8 Telekinetic Coffee Shop Surprise

• Awe

Seeing a young woman slamming a grown man up against the wall using her telekinetic powers leaves a lasting impression. Even better, the awe we feel upon seeing the expressions on the uninformed is even more powerful.

• Humor

Even though Candid Camera pioneered the concept more than 60 years ago, this clever video shows that hidden camera stunts can still work. We enjoy being in on the secret, and love to laugh at the poor sucker who isn’t.

• Story

Even though the two are not perfectly intertwined, telling friends about the video easily parlays into a discussion about the sponsoring product, the movie Carrie.

Additional note: Given that this video is from a major movie studio, the virality was most likely boosted with advertising. The company doesn’t give any stats on how much money they spent to promote it so we don’t know for sure how viral it really was. Perhaps a small budget was devoted to get the word out then it took off on it’s own. 

Were these videos just lucky? Hardly. Thanks to groundbreaking research, we now know that getting something to go viral takes much more than mere luck. There are several traits that companies can bake into their marketing content to leverage the psychology of sharing. And we also know that socialized content can deliver far better customer engagement than advertising. To learn more about the psychology of sharing, visit InterplayAgency.com.

Special thanks to Dan Clark for today's post. Dan Clark is the owner and Creative Director of Interplay Agency, a leading content marketing consultancy based in the San Francisco Bay Area. Contact information below:

InterplayAgency.com  

@InterplayAgent  

http://www.linkedin.com/in/kdanclark

Britannia NutriChoice : Tasty Health Biscuits

Brand : NutriChoice
Company : Britannia

Brand Analysis Count : # 537

NutriChoice ,which was launched in the nineties, is leading the Briatannia's efforts to create a new position of health in the biscuit market. The brand is now worth more than Rs 280 crore . The health and nutrition based biscuit segment in the Indian market is now worth around Rs 500-600 crore and growing at a faster rate ( Business Standard).

NutriChoice although launched in the nineties had its graph shooting up after the relaunch in 2006. The relaunch coincided with the general trend of the market moving towards healthy foods. The brand is credited with the creation of a healthy biscuit segment in the market. 

The success of this brand can be attributed to the timing, persistence and constant improvement. The brand went for a change in the packaging along with the rebranding which made the brand look more up-market and attractive.

Secondly the brand constantly launched relevant variants to keep the interest level high. In 2008, NutriChoice launched 5 Grain biscuits which really caught the fancy of the health conscious consumers. It was then followed by high fibre digestive crackers. 2010 saw the launch of diabetic- friendly NutriChoice variant which really became a hit in the market. These initative saw the brand grow from around Rs 190 in 2010-11 to Rs 280 in 2011-12. 

NutriChoice's positioning was purely based on the health platform. The brand considered itself a cursader for healthy lifestyle. The brand's message was conveyed not only through advertising but also through many innovative below-the-line activities. The brand pioneered India's first health social networking site iHealthU.It also partnered with many agencies in conducting events which promoted healthy lifestyle. The brand had adopted the slogan of a Honestly Good Biscuit which cared for your health. 

The basic premise of the brand is to provide a healthy alternative to snacks. NutriChoice  at a point had Rahul Dravid endorsing it. 

Watch some of the campaigns here : NutriChoice 1

This season, the brand has comeout with a new campaign which is very interesting. In Advertising classrooms, we teach the concept called Two- sided arguments as a message strategy. This is where the brand talks about both the positives and negatives to the consumer. The latest NutriChoice ad is a typical two-sided message strategy executed perfectly.

The brand is now comparing itself with the alternatives like Brown Bread and Pizza or a Salad and Doughnut

The brand says it may not be as healthy as a large bowl of salad but definitely more healthy than a  chocolate doughnut, but the brand has come half-way so asks the consumer to do their part.

I find the ad extremely well executed and more importantly honest.The message is simple and drives home the point that NutriChoice is a tasty alternative to junk foods. 

NutriChoice's success has prompted many players like McVities and Horlicks to enter the market but the distribution strength and the brand's equity has so far stonewalled the attack on this brand. 

4 Tips to Strengthen your YouTube Presence

Each year YouTube seems to grow in terms of number of videos posted as well as pervasiveness across the web.  This year is no exception.  As content and content development becomes more important in the age of post hummingbird Google updates, optimizing your YouTube channel and videos is absolutely essential.  Here are some tips for improving your YouTube results.

1.               Remember the Branding of your Channel

Get into the mindset of thinking of your YouTube channel as a profile for your brand, or as an extension of your website. You want it to look as sleek and professional as possible, suited to your niche and interests. You need to convince browsers that your content is worth checking and your channel worth subscribing. You always want to optimize your channels SEO. Give your Internet videos titles, tags, closed captions, descriptions etc with rich keywords and phrases for the best chance of turning up on the Page 1 search results of Google and YouTube. 

2.               Interact With the YouTube Community

Whereas Twitter & Facebook lend themselves instantly to communication, most people seem to forget about YouTube’s social features, yet it is one of the easiest ways of establishing a solid presence on the site. These users are just like any other social media user, they enjoy engagement and activity. Comment and Like/Dislike other users content and where possible Friend and Subscriber to their Internet videos. If you have the means to create Video Responses frequently then use that facility to your advantage too. Never underestimate how being an engaged YouTuber can benefit your channel.

3.               Know your Friends

YouTube novices beware: A friend and subscriber are two different things! An overly common pitfall is confusing the two.  A ‘Friend’ is a user who likes you as a contact, someone who enjoys social engagements with you and follows your on site activity. A ‘Friend’ will not want to get inundated with your latest content. A ‘Subscriber’ on the other hand is a user who enjoys just your online video content and have opted to find out about when you have new video content available. Remember to SOCIALISE with friends and to SHARE with your subscribers to ensure a strong YouTube presence in the eyes of both sections of users.

4.               Utilise all Your Social Media Profiles

One of the (many) reasons YouTube is the undisputed ruler of online video is down to it’s ability to integrate itself with the other dominant social medias, such as Twitter, Facebook and LinkedIn. These sites allow you to share your online video content as frequently as you wish and can really benefit your YouTube presence.  Post your content on your Profile, share it on Pages and in Groups that are relevant to your niche and your video content and you and your channel will reap the rewards.

Madeleine Hammond is a marketing executive at Skeleton Productions - one of the UK's leading video production companies.