Monday 30 June 2014

Market Stat : Ice cream market

According to a report in Outlook Business, Indian Icecream market is worth Rs 3620 crore and premium segment constitutes 10% of this market.
The percapita consumption in India is 250 ml while that of US is 20 litre in a year.
Amul leads the market with 30.5 % share and HUL 's Walls with 20.7 % . According to the report the market is growing at 15-20% each year and is expected to double in the next four years. That means the market will be Rs 5330 crore in 2018  

Monday 23 June 2014

Nostalgia Marketing: Did We Just Kill Advertising?

If you thought the nostalgia marketing bubble was due to burst any time now, keep thinking. Reputable ad firms are producing more “remember this” campaigns than ever, leading some to wonder whether this is now a permanent part of advertising.

Recently, AutoTrader.com launched a series of ads featuring the original Dukes of Hazard stars--not the actors who played those characters in the big budget reboot from a few years back. AutoTrader’s campaign is fun and memorable, and plays off themes Dukes fans will love, but you have to wonder: Have we broken the industry?

Hollywood Syndrome

When was the last time a major film studio backed an exciting new franchise? Godzilla, Star Trek, Josie and her Pussycats…you’ve seen it all before. And it’s not just the pulp! Studio execs haven’t met a Shakespeare or Jane Austen rewrite or spin-off they couldn't throw a huge budget and a pile of A-listers at.

Be honest: Every time you see a new trailer for an upcoming I dream of Jeannie or Voltron reboot, you worry nothing new will ever be funded. Hollywood has dusted off and propped up all the good ol’ days favorites, and we all know it’s just plain laziness.

If we all agree this strategy is sub-par, why are we marketers relying on lazy appeals to the characters and products we outgrew decades ago?  

Nostalgia Sells

The short answer is nostalgia has worked pretty well for many brands. Sure, there are some disaster stories, like Nintendo’s downward spiral, propelled by appeals to people who love characters created 20 years ago.

For the most part, though, we love seeing our old favorites re-imagined and sporting the latest brands. Blame it on whatever suits you:

Wistful longing for better days
Regret over the loss of our 9/11 or pre American Idol innocence
Acceptance of  the fact Hannah-Barbera is relevant in any context

As long as our audience keeps rewarding our efforts to associate everything new with anything old, there seems to be no reason for the marketing industry to move on from lazy, cloying sentiment. We've become reliable machines, chugging along and doing the same things we've done for 20 years. 

Remember Creativity?

It’s a sign of the times that even consumers are nostalgic for the marketers of old. Remember when an ad manager would have responded to your pitch with: 

Dukes of Hazard? That’s been done twice already, show me something fresh!” Then he would have lit up a Marlboro, backhanded you in front of your peers and tossed back a fifth of gin.



Is it time to give creativity a second chance? If you’re afraid you’ve forgotten how to think outside the Nick at Night box, here are some exercises to jumpstart your marketing General Lee:

Read a book
Shaking up your mental imagery can kick-start your brainstorming. Some of the most original imagery and ideas are being published in literary fiction and graphic novels. Take a break from your favorite marketing blogs and HBO movies for a few nights and earn some paper cuts.

Resurrect the classics
Read up on marketing strategies people used prior to the television age to rediscover what used to get attention and influence people, and how to apply that to your audience. If you’re stuck in a reinvention rut, you can at least reinvent the classics.

Remember why you outgrew all that stuff you outgrew
Change the way you think about the things consumers are supposed to feel sentimental toward. You stopped watching Two and a Half Men and ThunderCats for very good reasons, and so did your audience. Just because it used to be popular doesn't mean you need to subject the next generation to it.

What we do isn't rocket science, it’s persuasion. Shouldn't we have more in our toolbox than The Jetsons and Apollo 13?



Sunday 22 June 2014

Brand Update : Maggi with Madhuri wants to make pursuit of health enjoyable

In the latest campaign for Maggi Atta Noodles, Nestle has roped in Madhuri Dixit as the celebrity. The new ad promises Maggi to be healthy and enjoyable- which has been the brand promise for years.
watch the ad here : Maggi with Madhuri

According to media reports, the brand wants to make health enjoyable. The reports suggest that often kids view the pursuit of health to be boring. ( source ) and increasingly kids stay inside immersed in video games and playstations ( certain sections of course ) .Hence the brand took the proposition - health ko mazedaar banao ( make health enjoyable ) as the central theme of the current campaign. and it makes sense also. 

Thursday 19 June 2014

Brand Update : Orient Electricals rebrands to Orient Electric for a bigger market play

In a significant move, Orient Electricals has rebranded itself to Orient Electric. In the new avatar, the brand aims to be a significant player in the Rs 5200 crore Indian home appliances market. Orient - a brand from CK Birla group is a major player in the electric fan category. The Rs 642 crore brand now is spreading its wings to a much broader market play.

Orient is a well known brand in the fan category. But that itself can be a limitation for a brand which is aiming to be relevant to other categories as well. Hence Orient decided to rebrand itself so that it could endorse a wider array of products.
Thus the company rebranded itself to Orient Electric with a new logo and new tagline " Switch to Smart".
The rebranding is backed by a series of campaigns featuring the brand ambassador MS Dhoni. The ads are well crafted and unlike many celebrity oriented campaigns, Orient has made a difference by putting the brand in the limelight.

The ad has the theme " The next generation is smarter " and the message is conveyed through a smart kid that outwits Dhoni. The ad effectively conveys the brand's pitch of its new generation avatar.
Watch the campaign here : Orient TVC 1
                                          Orient TVC 2
The new foray of Orient is into a market which is cluttered and highly competitive. The brand's equity in the fan cateogory together with the new high profile campaign will do a lot of good for the brand aiming to be a major player in the home appliances market. 

Thursday 12 June 2014

Marketing Myopia : ICICI bank charging fee for rewards redemption

Last day when I got my ICICI credit card bill, an interesting notice was enclosed along with the bill. The notice stated that from June 12, the redemption of my reward points which was accumulated  because of the " Loyalty Program" of ICICI bank will attract a charge of Rs 99 + tax. 

Oh really .... What the hell !!

This comes from one of the largest marketing machine in the Indian banking industry and I am totally confused about the logic of this move. Then I happen to read an article in Business Standard and was happy to know that even the journos doesn't have a clue as to what is happening. 

First things first. 

ICICI bank in a way pioneered the concept of rewarding the consumers for their banking transactions. Where reward points existed for credit cards, ICICI introduced reward points for savings bank too and for that they partnered with Payback which facilitate the reward management. 
In my understanding, reward programs are considered an effective way to increase brand loyalty. It is a common method used by marketers to reward loyal and regular customers. There are two sides to rewards. 
Firstly it rewards the existing customers to use more of the service or product and also it acts as an incentive for new customers to be loyal to the product. The thumb-rule is that the rewards must be enticing enough to encourage the customer to see value in being loyal.
Here the smart brains of ICICI bank loyalty program has decided to charge the customers who wants to redeem the loyalty points earned. 
Does it make any sense ???  
First the bank says that you will be rewarded with Payback points if you use the credit card and uses reward points as an incentive to become a loyal customer and then charge the customer when it comes to actual redemption.  It is short-termism at its best. 
You are going to charge the customers for being loyal ?? Common dear marketer , you must be living in the seller's market which is dead a decade ago. 

Another factor is the reward itself. If the reward one gets from the Payback was superb, then 99 INR may be justified but what you get for 1000 reward points is a silicon egg beater or a Prestige LPG hose  ( what a wonderful reward)  for which I need to pay additional  Rs 99 + tax. 

Although I have a Payback card , I have never bothered to look at the points because the so called rewards are no-rewards. So am I bothered about the Rs 99 charge, no because I don't intend to redeem it .  
But as a marketer, what ICICI bank is right now doing is defying all theories. 



Sunday 8 June 2014

Brand Update : Pond's extends to male category

Pond's has been traditionally viewed as a feminine brand. More so because of the products that the brand endorses. Starting with the cold cream, the brand has moved to various skincare segments. In a recent move , HUL has decided to launch Pond's skincare products aimed at men. 

The first product to be launched was the men's face wash. The variant or rather the brand-extension was launched with the upcoming actor Varun Dhawan as the brand ambassador.
Watch the ad here : Pond's men's facewash 

The ad is predictable and compares the brand to a battery charger for the face. Pond's men's facewash has the tagline " Face ka charger" and touts coffee bean's extract as the USP.

According to AC Nielsen, the male grooming market is estimated to be Rs 4000 crore and skincare is the biggest growing category with around Rs 443 crores ( Source). Hence the launch from HUL make sense.
Whats puzzling is why HUL decides to launch a predominantly feminine brand like Pond's for this opportunity.
Ideally (IMHO) HUL should have launched a brand exclusively for men's category instead of extending a Rs 1000 crore brand from a feminine category . Ofcourse Nivea is doing the same thing but doesn't mean that HUL which has the capacity to launch new brands should not launch a new brand. 

My argument is that Pond's will not be able to bring in lot of masculinity into Pond's without hurting the parent brand's persona and will always be constrained by the parent brand's perception. Since the market in question is so huge, HUL has wasted an opportunity to launch a powerful brand exclusively for men. It already have brands like Denim, Aramusk etc which could have been used for this opportunity. Why Ponds ?