Attend any pharma marketing conference these days and most likely you will hear these buzzwords: "storytelling" and "patient journey."For example, at iPharma 2015, Brandon Graham, Chief Creative Officer, EUXmedia, talked about "storytelling" and the "patient journey" and how to effectively use video to follow a typical patient in their "journey" from pre-diagnosis through therapy (read more about that here).
I hate to tell you this, but the news media does a much better job following Graham's advice than any pharma company I know. But media stories more often than not portray pharma as the villain, not the shinning knight that rides in to save the damsel in distress!
Take, for example, last night's NBC Nightly News story about Lauren Baumann, a cancer patient who manages her chronic myeloid leukemia by taking Gleevec, a medicine developed by Novartis (after much pushing & shoving by cancer patient advocates -- but that's another story).
What's her story? Why was it told on national TV? And what should have been done to prevent the story in the first place?
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