Showing posts with label direct marketing. Show all posts
Showing posts with label direct marketing. Show all posts

Monday, 10 March 2014

5 Reasons Digital Marketing is Overtaking Traditional


As the conventional consumer has become the digital consumer constantly connected via their smartphones and tablets, marketing departments and firms have had to adjust how they reach out to their customers. Over the years this has resulted in a hybrid form of marketing with marketers still using traditional methods, such as TV advertisements, newspapers and trade magazines along with digital media from email mailing lists to social media and digital advertising.

In a survey completed in 2012, traditional media still made up the majority of marketing budgets, but 50 percent of marketers planned on increasing their paid digital marketing efforts and two-thirds planned to increase their budget for earned digital media. On the other hand, only 22 percent of marketers planned to increase their budget for traditional marketing with 38 percent actually planning to decrease their investment in traditional media. While there will always be a place for some amount of traditional marketing, especially since it’s been found beneficial to use a combination of the two in certain cases (such as following up a digital campaign with TV ads), digital is quickly becoming a major if not the main medium for marketers. What has caused this major shift to digital? There are several factors.

1. The Empowered Consumer
The consumer has been the major driving force behind the shift to digital. The Internet and social media have given the consumer a powerful voice to express how they feel about individual companies, and given the consumer access to thousands of businesses to pick and choose from. This has forced companies to adopt social media and digital tools in order to cater to this new type of customer that has a bigger voice and more choices than ever before.

2. Better Messaging
The Internet also provides unique opportunities for marketers to better segment and target the consumer. Platforms such as Google and Facebook create huge amounts of data about what each individual likes, clicks on and is talking about. This data is incredibly valuable for marketers trying to better understand their consumer, so they can use better messaging and stand out in what has become a highly competitive market.

3. Rise of Mobile
The increase of mobile devices has also provided greater incentive to switch to digital, because it allows marketers to incorporate location data to seamlessly reach the consumer at any time and when the messages will be most relevant to where the consumer happens to be. A revealing statistic shows that 64% of people with a smart phone use their mobile device for online purchases.

4. Better Measurement
Measuring the success of a TV advertisement or billboard campaign is difficult and inaccurate, and it can be difficult to pinpoint why, exactly, that the campaign was successful and where it could be improved. The digital space makes it easier to test messaging, measure results and adapt campaigns quickly in order to get the best results possible, because there is more data available for marketers to access and analyze.

5. Build a Relationship
Finally, digital gives businesses the opportunity to become more human in the eyes of the consumer and develop relationships with the consumer based off of friendly conversations, better customer service and providing added value through blogs and other social media posts.

Wednesday, 22 August 2012

How to choose the best Email Service Provider for your business?


Email is one of the most effective tools that a business can use to promote their product or service. With this in mind, it's important that your email service provider, or ESP, is fit for the job you want it to do. There are so many different providers on the Internet that it's hard to know which one is right for your business.

The biggest factor to consider is whether you choose a provider with a public or private IP address. An IP address is a unique code that identifies where data is sent from. If your ESP shares an IP address with a number of users, one of those users could send mail that's seen as spam and have the IP address 'blacklisted'.

This means that any emails you send from your shared IP address could be blocked by spam filters because of someone else's actions and not get delivered to your potential customer. Be in control of your business with a private IP address only you have access to.


Next, look how much storage space the email service provider is giving you. Some will limit the amount of messages you send out a month and the amount of data you receive in your inbox. You need to make sure you won't ever reach your limit or you won't be able to contact your customers. Even worse, you might not be able to receive an email from a customer if your inbox is full. Also think about your options if your business expands. Does the ESP you are with offer upgrades to fit your new needs?

In email marketing
, it's good to know how effective your messages are in making a reader act on what they've read. Choose an ESP that offers statistics to measure the success of your emails and consider any improvements. Your ESP could gather statistics on how many people have opened your email and also how many have clicked on the hyperlinks within that email.

A good bonus feature to look out for is if your ESP allows you to use functions in their emails. Functions allow you to add data personal to your customer from your database into the email. For example, "Hey [user name], check our summer offers", could grab your user's attention as reassure them that it isn't a spam message.

Before you agree to any contract with your ESP, make sure they have a support service that can help you when you have any problems. Make sure you can always be in contact with your customers by choosing an email service provider with a number of different ways to get support. Look for online and phone support as a minimum requirement when choosing your ESP.

Finally see if your email service provider will give you a free trial. With all of these things mentioned above, it's easier to see if the service provider suits your business by giving them a try.