Wednesday, 5 June 2013

Joining the AMA American Marketing Association

Are you thinking about joining the AMA (American Marketing Association) or a professional organization in your niche?  Well, as someone who's been in and out of professional associations my entire career, I can definitely share the benefits and pitfalls associated with taking the plunge.

About a year ago, I decided to rejoin AMA and make a true investment in terms of time and effort.  The first thing you need to know, is that you only get out of it, what you put into it.  And the second thing is...it takes time to see any tangible results.  Over time however, the positives far outweigh the negatives or fears of joining an association group.

I don't know what your motivation to become a member may be, networking, job search, growing your business, but having a goal is essential.  Based on my experience with the American Marketing Association, I believe that the initial goal should be developing new relationships and expanding your network of marketing professionals.

Professional association fees can cost a lot especially if coming out of your own pocket.  I know this was my initial hesitation and I really questioned the value I would get for my money. But once you've joined as a member other costs are generally reduced and you quickly see how to make the most of your investment.  In addition to networking type of events, many of these organization encourage continuing education and other fee based services that really aren't available through other channels.  You should decide what's most important to you, what you value most, and work towards leveraging the resources that make it worthwhile.

When I joined my professional association I was looking for contacts that could help grow my business or supplement my staff. With that in mind, I was quickly able to find other people at the AMA who shared similar goals and related experiences, saving me valuable time and effort.  I'm now more convinced than ever that business success is all about who you know and not what you know.  Results are obviously important but the 80/20 rule comes into play.  Said another way, you'll never find potential opportunities if you aren't connected to the right people who are tapped into a pretty steady stream of business opportunities and connections.  Being part of a professional Marketing association is essential if you make a living in the marketing niche.

I'll have to admit that I was a bit intimidated at first.  Walking into a networking event alone, without any prior introductions, can be a bit challenging.  If I could do it all over again, I would have started with a local chapter versus the larger parent organization.  This is true when it comes to the American Marketing Association too.  Local chapters are more hands on and less formal than the national association but I think you must join national before the local chapter.

I guess what I'm saying here is that you should make the investment in your professional association, regardless of your current role.  You can always scale your involvement either up or down based on your current situation. In the past I used associations to gain access to valuable training and industry insights.  Now, I'm using it to expand my network and grow my business.  But that's what's great about belonging to an industry focused group - there are others who share similar goals and come from a similar background.

Before you join any group, think about why you want to join. Honestly, it's half the battle.  Individual experiences with any association will vary but don't expect something for nothing.  If you have specific goals, develop a plan to leverage the association to get there, and do your homework, your chances of success increase 10 fold.  If all you're going to do is pay your annual fee and show up to one annual event, don't waste your time.

For information on the national AMA or New Jersey AMA, click here.  See you at the next event!

Penguin 2.0 and the impact to your business. Is it too late?


For those of you who have been reading my blog for some time, you know that I consult for a variety of companies in need of marketing strategy, planning, and online optimization.  That's why I've decided to blog about the recent conversations I've been having with my clients regarding Google's Penguin 2.0 update.  Even if web optimization has been done correctly, many sites are impacted by Google's decision to cut deeper into traditional optimization strategies.

Getting your arms around Penguin 2.0
The first place that people are seeing an impact is with link development programs they may have been working on.  Even the simple process of link building has been scrutinized to the 'n' th degree thanks to Penguin 2.0.  For example, I've been working with one client who was impacted because a number of the links to his site, which in the past were acceptable, have now been deemed toxic.  Thanks Google!  As such, his ranking have been negatively impacted and the process of link removal is underway.

The second issue with the Penguin update is link profiles and velocity.  We all know that once on page optimization is completed, the next issue that you must focus on from a search engine optimization perspective is that of content and link development.  As such, the process as a whole is being evaluated not only based on inbound link quality but velocity as well.  Google is looking close not just at the links being added but the rate at which they are added as well. This has always been a factor but now carries much more weight.

Finally, Penguin 2.0 is really all about shareability and meaningful content.  I think the word is still out on what defines valuable content but I'm sure relevance is a key factor.   And where there's relevance, there are other signals that help Google clarify quality.  These additional signals could be click-through rate or social sharing. One thing I know for sure is that they matter.

What you can do if impacted by Penguin 2.0
If the latest Google algorithm has negatively impacted your site, begin with an analysis of inbound links.  I recently signed up for Cemper's link detox tool.  Although I'm not thrilled to shell out the $79+ bucks every month, it's now a necessity for SEO's.  Once you identify the toxic and high risk links, use the Google Disavow tool to ensure that Google doesn't associate these links with your site.  Then, submit a reconsideration after a few weeks to have Google re-crawl your site.  Rankings can certainly come back but it takes time.

The next step is to consider a content marketing and distribution plan. There are fewer ways to build links but press releases, blog posts, and social media are still valid.  Focus your efforts on quality content that is truly targeted to your niche and useful among the community.  We're not entirely sure how this will play out but the goal is to be useful to others.

Don't despair.  With each update, the pendulum always seems to swing largely in one direction and then another.  This will all pan out in the wash so be patient but also, be planning your next move.

Tuesday, 28 May 2013

Celebrity Endorsements of Indian Brands- 2013


  1. Frooti : Shah Rukh Khan
  2. Thums Up : Salman Khan
  3. Pepsi Atom : Sushant Singh Rajput
  4. Luminous : Sachin Tendulkar
  5. Godrej Group : Aamir Khan
  6. Olay : Kajol
  7. Britannia Tiger : Salman Khan
  8. Wheel : Salman Khan
  9. Maggi : Amitabh Bachchan
  10. Yathra : Salman Khan
  11. Shaadi. com : Chetan Bhagat
  12. Lux : SRK, Katrina Kaif
  13. Revital : Salman Khan
  14. Nerolac : SRK
  15. Berger : Katrina 
  16. Slice : Katrina
  17. Kalyan Jewellers : Amitabh Bachchan
  18. Parle Goldstar Cookies : Amitabh Bachchan
  19. Toshiba : Sachin
  20. Panasonic : Katrina Kaif
  21. Kent RO : Hema Malini
  22. JK Cement : OM Puri
  23. Binani cement : Big B
  24. Sony Xperia : Katrina Kaif
  25. Nokia : Priyanka Chopra
  26. Nikon Coolpix : Priyanka Chopra
  27. Garnier men :  John Abraham
  28. Maaza : Parineeti Chouhan and Imran Khan
  29. Tata Tea : SRK
  30. Sparx Shoes : Akshay Kumar
  31. Hyundai i10 : SRK
  32. Dabur Glucoplus C: Ajay Devgn
  33. Coca Cola : Sachin
  34. Amul Macho : Saif Ali Khan
  35. Onn Innerwears : SRK
  36. Dollar Innerwear : Akshay Kumar , Prabhudeva
  37. Dixcy Scott innerwear : Salman Khan
  38. Orient Fans : MS Dhoni
  39. Limca : Kareena Kapoor
  40. Macroman Innerwears : Hrithik Roshan
  41. Mountain Dew : Hrithik Roshan
  42. Rado : Hrithik Roshan
  43. Titan Raaga : Katrina Kaif
  44. Honda Dream Yuga : Akshay Kumar
  45. Appy Fizz : Saif Ali Khan
  46. Berger Paints : Katrina Kaif
  47. Nerolac Paints : SRK
  48. Rasna : Virendra Sewag
  49. Revital : Salman Khan
  50. Cinthol : Virat Kohli
  51. Xylys Watch : Farhan Akthar
  52. Nescafe : Deepika Padukone, Karan Johar, Purab
  53. Gujarat Tourism : Big B
  54. Luxor Nano Clean : Big B
  55. Colgate : Sonam Kapoor
  56. BrookeBond Taj Mahal : Madhuri Dixit
  57. Lakme : Kareena Kapoor
  58. Bru Coffee : Imran Khan, Anushka Sharma
  59. Lo'real : Aishwaria Rai Bachchan
  60. Mirinda : Asin
  61. Tanishq : Sridevi
  62. Danone Milk : Karishma Kapoor
  63. General A/C : Sania Mirza
  64. 7 UP : Puneeth Rajkumar
  65. Parachute Advansed : Deepika Padukone
  66. Dabur Babool : Irfan Khan
  67. Nutrogena : Prachi Desai
  68. Toyota Etios Liva : Virat Kohli
  69. Kellogg's : Juhi Chawla
  70. Nestle Munch : Virat Kohli, Vijender 
  71. Appolo Munich Health Insurance : Sourav Ganguly
  72. Wild Stone : Dia Mirza
  73. Fair & Lovely : Virat Kohli
  74. Snickers : Rekha, Urmila
  75. Sugar Free : Akshay Kumar


..... To be continued


Missed out many , please contribute to this list

Tuesday, 21 May 2013

Brand Update : TVS Wego wants you to Find Your We Time

TVS Wego , launched in 2011, was an earnest effort by TVS to garner a fair share of the Indian scooter market which was dominated by Honda's Activa. The brand had a high profile launch with a campaign pitching on one feature - Body Balance. 
Two years down the line, Wego although had a good start failed to make a significant impact on the scooter market ( source). The customers were not that impressed by the way the company had tried to convey its message through the launch campaign.
In 2013, TVS is running another campaign with a new theme - We Time. The new thinking is probably the result of a new agency ( Dentsu India) handling the account. In India we see the phenomenon of changes in brand positioning as and when the advertising agency is changed.

However, the new agency had thankfully changed the positioning away from the body-balance theme upon which the product was pitched. The new campaign takes a holistic view of the product features and takes the pitch above the features into what they call- We Time. I think the brand wants to convey that the scooter is so agile that the obstacles are easily evaded.
Watch the ad here : TVS Wego We Time
Body Balance is still the USP for the brand however, the brand has sidelined it in the commercials. There is still no WoW factor in the product that will hook customers to it. The new ad is watchable but doubt still persists whether the brand has made a strong case for itself against the leader - Honda Activa ?

Related Brand
TVS Wego : Body Balance

Saturday, 18 May 2013

Tata Motors : What ails the brand ?

India's largest automobile company is struggling with its passenger car business. The company which owns best selling ( once upon a time) brands like Indica, Indigo, Safari and the " Iconic" Nano is finding it difficult to sell their cars in a market which is diesel crazy. Isn't it ironic that Tata Motors is not at the top of a market where diesel models are selling like hot cakes ?

I was reading a very critical piece of analysis in Forbes India ( read here) which throws in many pertinent issues. My two cents is that there is a larger issues of marketing in play here. Tata Motors has a big marketing problem and the company is not doing anything on that. It is sad.

Tata Motors virtually changed the Indian passenger car market in 1998 with the launch of Tata Indica. Although Indica faced lot if teething issues , the brand became a trail-blazer creating the diesel car segment which is affordable and durable. But along with the success came the baggage of perception. Indica despite being highly successful was perceived to be a car riddled with nagging problems. The lack of refinement and the not-so-perfect build quality became the hallmark of Tata passenger cars. Consumers accepted those nagging issues because the value offering was so good.

But market began to change with competitors catching up with better quality diesel engines and superior built quality. Tata motors , in my opinion,  was  stuck in the past. Although the company came out with product refinement, it failed to make the quantum leap in changing the perception problem.
Now a time has come where Tata cars are not in the ' choice list ' of the customers. It is a grave problem that needs to be addressed quickly other wise the firm will enter into a league of Ambassadors and Premier Padminis.
 Tata Motors need a new face. The company is desperately trying to improve upon the Indica platform which has a huge perception issue. If the firm wants to get back into the game, it needs a new brand which is distinct from Indica and Vista as a brand has not been effective since it was launched as a sub-brand of Indica. So a new product with a new brand would be the ( expensive) option available for Tata Motors to make a comeback. At the product level, nothing less that a sort of quality revolution is needed to bring consumers back to Tata showrooms. Aria was a leap in terms of built-quality but priced beyond common sense.
The product related drive should be followed by a strong branding campaign for Tata Motors to change the quality perception. This should be  backed by a strong change in attitude of dealers towards Tata Motors ' customers. The dealers still live in the era where there is a beeline of customers for Indica. That attitude needs to be changed and a strong responsive action at the moments of truth touchpoint is needed in this crisis.
Tata Motors need a strong product pipe-line backed by a strategy to change the perception of the market towards its products. This needs to be addressed at the highest level and Tata Motors has the wonderful JLR resource to do this within no time.

Friday, 17 May 2013

Market Statistics : Indian Fitness-Wear Market

Business Standard dtd 17/05/2013 puts the Indian fitness-wear market at a whopping Rs 4000 crore growing at the rate of 25% per annum. The market is dominated by shoe category. The report says that the traditional audience for this market is youth aged 15-35. Marketers opine that the segment now includes older adults because of the increased awareness towards fitness. Global brands like Nike, Reebok, Puma, Fila etc are vying for their share in this market. 

Monday, 6 May 2013

Fiat : It is the Service, Stupid !

Corporate Brand : Fiat
Brand Analysis Count : 525


World's 7th largest automotive company, a company that markets iconic brands like Ferrari , a company whose diesel engine powers the best selling hatchback ( marketed by a competitor) is having a market share of ~0.3 % share in World's 5th largest automobile market. Isn't it ironic !

Fiat had so far three avatars  in the Indian market. In its first avatar , the company licensed its product to an Indian company Premier Automobile Ltd. Premier sold these cars under the brand name Premier Padmini and Premier 118 NE. That was in the early 1990s.

In the next avataar, Fiat came to India as Fiat India Automobile ltd ( FIAL) in 1997 . During those times, the company launched Fiat Uno in India. The product although  had a dream launch with over 30,000 booking , the dream went sour since Fiat's partner PAL couldn't deliver the orders. The lack of delivery created a backlash from the customer. 

Besides once the product was in the market, there was a feeling that Fiat bought an outdated model to India.
In 1997, Fiat formed a JV with Tata Motors to jointly manufacture and distribute cars in India. Under the JV, Tata Motors would allow Fiat to use its dealers for selling the Fiat models. The Fiat engines were inturn used in Tata Motors models like Indica, Manza etc.
Fiat launched Palio during these times. Palio initially gained lot of customer attention. The brand was endorsed by Sachin Tendulkar. The car earned a reputation for being a very sturdy car with a good engine. During this time a sedan brand Sienna was also launched. But yet again, Fiat was not able to build on the momentum generated by the initial launch of these cars. 
In the  early 2010, the company launched two modern models Fiat Punto and Fiat Linea. These cars had drop-dead gorgeous looks and like any other Fiat launches, gained lot of customer interest but again the take -off in sales never happened. 
In 2012, the Tata Motors -Fiat JV collapsed. According to newsreports, Fiat is now on its solo life in India and has incorporated Fiat Group Automobiles India Pvt Ltd as a fully owned subsidiary . 
It is interesting to note that India's best selling car brands run on Fiat's engines. The best sellers like Maruti Swift , Dzire, Indica, Manza all run on Fiat engines but how come Fiat is not able to produce a best-seller. 

Only one reason- commitment. Fiat so far was trying to avoid committing itself to Indian market. It never had a serious intention to build itself in the Indian market. When companies like Ford, Tata Motors, Maruti etc had took pains to establish dealerships and service centres all across the country, Fiat opted to take a short-cut by roping in partners who never delivered. 

Service is a very big component in the decision making process of a car buyer. Its common sense that Indian consumers who typically kept a car for more than five years ( earlier even 15 years) look for a trusted brand who offered good service back-up. That is why despite all short-comings, Maruti still rules the Indian market with more than 60% share
Fiat's biggest mistake was its lack of service support for the consumers. It had all the time to build a robust network atleast in the key markets. But rather than that Fiat outsourced a very critical component of a automobile brand's building block.
Fiat had realised this and is now building its own channels and it is not easy. Concurrently, the brand is trying to build its trust back through campaigns pitching its two models Punto and Linea.
Watch the ad here ; Fiat Corporate campaign
Fiat has taken the slogan " Make the Move" urging consumers to take the leap of faith and buy a Punto or a Linea. But Faith needs to be built in the mind of the consumers through actions and ads only serves to reinforce the faith.

Fiat, due to its lack of commitment  , was never in the choice list in the buying process of an average Indian consumer. The typical reaction was " the car is good but I am worried about service ". It takes lot of time and effort to change that.