We'll first look at an example of the Choupal Saagar retail business of ITC where the different roles are listed below.
Store Level: (in Ascending Order)
Helper
Customer Service Associate (Cashiers & Category Salespersons)
Stock In charge
Assistant Store In charge
Store Manager
State Level:
Retail Accountant
Area Manager (around 3 stores)
State Retail Manager (entire state)
Headquarters:
Buying Assistants
Assistant Managers
Merchandising Managers (each category)
Business Development Manager
Retail Head
There might be a few other levels in the Headquarters level.
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